TERMS OF SERVICE
Please read these Terms of Service carefully before submitting payments, deposits, or scheduling training sessions.
By submitting a payment or reservation deposit via Stripe for any invoice issued by DOGGY DOG Training, or by checking the mandatory agreement box on our digital intake form, you provide a binding electronic signature.
By completing your payment or submitting your intake form, you explicitly certify that you have read, understood, and fully accepted the following legally binding policies:
1. Digital Acceptance & Intake Authorization
• Binding Agreement: Checking the agreement box on the digital intake form, replying "I agree" via text/email, or completing a payment transaction via Stripe constitutes your binding electronic signature.
• No Signature Required: You explicitly agree that a physical or separate signed service agreement is not required to enforce these terms. Your digital submission or payment serves as absolute, undeniable confirmation that you accept every policy listed in this document.
• Card on File Authorization: You explicitly authorize DOGGY DOG Training to charge your credit card or bank account on file for any authorized program balances, late fees, or administrative penalties incurred under these terms.
2. Strict Cancellation and Balance Policy
• More than 14 Days Notice: Cancellations made 14 or more days before your program start date will incur a $500 service fee.
• Within 14 Days Notice: No cancellations, rescheduling, or changes are permitted within 14 days of your program start date.
• Balances Due Immediately: If you cancel or attempt to withdraw within 14 days of the program start date, all remaining program balances become immediately due and payable.
• Collections Agency Enforcement: Unpaid balances will immediately be transferred to a third-party debt collection agency for aggressive enforcement, credit reporting, and recovery.
• Interest and Recovery Costs: Unpaid balances will accrue interest at a rate of 1.5% per month. You agree to pay all costs incurred by DOGGY DOG Training to collect outstanding balances, including collection agency fees, asset-location costs, and legal costs.
3. Breach of Agreement and Chargeback Liability
• Final Sales: All payments, deposits, and package purchases are strictly non-refundable.
• Contract Enforceability: A credit card chargeback dispute only reverses a payment transaction; it does not nullify this binding legal contract or extinguish your financial debt to P.R.O. Dog Training.
• $1,000 Contract Breach Penalty: If you breach this agreement by initiating a chargeback or payment dispute with your financial institution, you agree to pay a $1,000 administrative and liquidated damages fee to P.R.O. Dog Training.
• Collection Agency Actions: DOGGY DOG Training will enforce this $1,000 penalty by transferring the debt to a third-party collection agency, which may result in negative reporting to all major credit bureaus.
• Legal Recovery: You agree to remain fully liable for the original contract amount plus the $1,000 penalty. DOGGY DOG Training reserves the right to recover these funds via civil litigation, and you agree to pay all associated attorney fees and court costs.
• Account Suspension: Initiating a dispute results in the immediate, permanent termination of all training services.
4. Media Ownership and Content Rights
• Full Ownership: DOGGY DOG Training retains full, exclusive ownership of all photographs, video recordings, and digital media captured during training sessions.
• Right to Use: You grant DOGGY DOG Training the irrevocable right to use this content for marketing, social media, advertising, and educational purposes.
• No Compensation: You waive any right to royalties, inspection, approval, or compensation regarding the use of these materials.
5. Trainer Assignment and Changes
• Right to Substitute: DOGGY DOG Training reserves the right to change or substitute your assigned trainer at any time.
• Valid Adjustments: Substitutions may occur due to a trainer's medical emergency, illness, or approved leave.
• No Contract Alterations: A change in your assigned trainer does not alter your package, price, schedule, or financial obligations.
6. Defamation, False Statements and Legal Remedies
• Honest Feedback Permitted: In compliance with federal law,DOGGY DOG Training welcomes and respects honest, accurate consumer feedback regarding our services.
• False Statements Prohibited: You agree not to publish, post, or distribute statements online or offline that contain provably false claims, manufactured facts, or malicious untruths regarding our staff, business operations, or results.
• Civil Liability for Damages: You acknowledge that publishing malicious falsehoods causes severe financial harm to our business reputation. You agree that DOGGY DOG Training will pursue full civil litigation to recover all damages caused by defamatory statements.
• Attorney Fees: If DOGGY DOG Training prevails in a defamation or false statement lawsuit against you, you agree to pay 100% of all legal fees, court costs, and attorney expenses incurred by the business.
7. No Guarantee of Training Outcomes
• Animal Behavior Variables: Dogs are living animals with unique temperaments, histories, and unpredictable behaviors.
• No Results Promised: DOGGY DOG Training cannot, and does not, guarantee specific behavioral results or permanent modifications.
• Owner Commitment: Training success depends entirely on the owner's consistent reinforcement and practice outside of sessions.
• No Refunds for Progress: Lack of animal progress or change in owner circumstances does not entitle you to a refund.
If you do not agree to these terms, please do not submit payment or enroll your dog in our programs.